Privacy Policy

Last updated: 7 July 2026 · Applies to madmatrix.gg only

This Privacy Policy explains how Mad Matrix Solutions Ltd ("Mad Matrix", "we", "us") handles personal data collected through madmatrix.gg, our corporate website. This site is informational: it introduces our operating brands and does not itself offer gaming, accept wagers, or hold player accounts.

If you play on Knockout.Global or RockTournament.com, your account, gameplay, and transaction data are governed by that brand's own Privacy Policy, published on its own site, not by this document.

1. Who we are

Mad Matrix Solutions Ltd is a company incorporated in Belize (registration no. 000054645), registered address San Victor Street, Orange Walk Town, Belize. We are the operating group behind the Knockout Global and Rock Tournaments brands, and act as data controller for any personal data collected through madmatrix.gg.

2. Information we collect

• Contact information you give us: such as your name and email address, if you email us or use a contact link on this site.
• Usage data: standard web analytics such as pages viewed, referring page, approximate location (country/city level), device and browser type, and time on site.
• Cookies and similar technologies: used to run the site and, where enabled, to understand aggregate traffic. See Section 6.

We do not collect government ID, payment details, or gameplay data on this site. That data is only ever collected by our brand platforms, under their own KYC and privacy processes.

3. How we use information

• To respond to enquiries sent to us (e.g. via help@madmatrix.gg).
• To understand how this site is used, so we can keep it accurate and useful.
• To meet legal, regulatory, and licensing obligations, including those of our Anjouan gaming licence.

4. Legal basis

Where applicable data protection law requires it (including the EU/UK GDPR), we rely on: your consent (e.g. optional analytics cookies), our legitimate interests (operating and securing this site, responding to enquiries), and compliance with a legal obligation.

5. Sharing of information

We do not sell personal data. We may share limited data with service providers who help us run this site (e.g. hosting and analytics providers), each bound to use it only on our instructions, and with regulators or authorities where required by law or by the terms of our gaming licence.

6. Cookies

This site uses only the cookies strictly necessary to serve pages correctly, plus, where enabled, privacy-respecting analytics to measure aggregate traffic. It does not use advertising or cross-site tracking cookies.

7. Data retention

Enquiry emails are kept only as long as needed to respond and to satisfy our own record-keeping obligations. Aggregate analytics data is retained in non-identifying or short-lived form.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal data, and to object to certain processing. To exercise any of these rights in relation to madmatrix.gg, contact us at help@madmatrix.gg. Requests about your Knockout Global or Rock Tournaments player account should go through that brand's own support channels.

9. International transfers

Mad Matrix Solutions Ltd operates internationally. Where personal data is transferred across borders, we take reasonable steps to ensure it continues to be protected in line with this Policy and applicable law.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact us

Mad Matrix Solutions Ltd, San Victor Street, Orange Walk Town, Belize. Email: help@madmatrix.gg.